Terms of Service & Facility Use Agreement
Last Updated: April 2026
Welcome to LOTTIE CRANE LIMITED (trading as Tyddyn Farm Equestrian). These Terms of Service (“Terms”) govern your use of our website (lottiecranelimited.com) and the hire and use of our equestrian arenas, showjumps, and surrounding facilities located at Alma Farm.
By booking an arena slot or entering our premises, you (and any guests, instructors, or spectators accompanying you) agree to be legally bound by these Terms. If you do not agree to these terms, you must not book or use our facilities.
1. Company Information
Company Entity: LOTTIE CRANE LIMITED (trading as Tyddyn Farm Equestrian)
Company Registration Number: 12600688
Registered Office & Facility Location: Alma Farm, Kirby Misperton, Malton, England, YO17 6UU
Contact Email: support@lottiecranelimited.com
2. Assumption of Risk & Liability Waiver
Horse riding, handling, and being in the vicinity of horses are inherently dangerous activities. Unpredictable animal behaviour can lead to serious injury, damage, or death.
Risk Acceptance: By hiring and using our facilities, you explicitly acknowledge and accept all inherent risks associated with equestrian activities.
Limitation of Liability: To the maximum extent permitted by the laws of England and Wales, LOTTIE CRANE LIMITED, its owners, directors, and staff accept no liability for any personal injury, death, loss, or damage sustained by any rider, spectator, horse, vehicle, or personal property while on our premises. All persons entering the site and using the arenas do so at their own risk. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, or for fraud, where such exclusion is not permitted by law.
3. Mandatory Safety and Site Rules
- Protective Headgear & Footwear: Correctly fitting hard hats conforming to current BHS (British Horse Society) safety standards must be worn and fastened at all times when mounted. Appropriate riding footwear with a defined heel must also be worn.
- Equine Health: All horses attending Alma Farm must be fit, healthy, and have up-to-date equine influenza vaccinations. We reserve the right to spot-check passports.
- Instructors & Freelancers: If you are bringing a freelance instructor, they must hold their own valid public liability insurance.
- Dogs: All dogs must be kept on short leads at all times and confined to the parking areas. Dogs are not permitted inside the arenas. \n
- Rider Insurance: All riders and horse owners using our facilities are strongly advised to hold their own personal riding and horse-owner liability insurance (for example, through British Horse Society Gold membership or an equivalent provider). You are responsible for ensuring you have adequate cover for yourself and your horse. \n
- Supervision of Children: All persons under the age of 16 must be accompanied and supervised by a responsible adult at all times while on our premises. Parents and guardians are responsible for the safety and conduct of children in their care.
4. Breakages, Damages, and Cleanliness
Poo Picking & Hay: You are required to clear up all horse droppings and dropped hay from the arena and parking areas before you leave. Failure to leave the arena and parking area clean will result in a £50 cleaning charge.
Damages: Any damage to our arena surfaces, fencing, mirrors, or show jumps (beyond normal wear and tear) must be reported immediately. You agree to be responsible for the reasonable replacement or repair cost of any items broken during your hired slot.
5. Payments and Additional Charges
All bookings must be paid in advance via our website. We use Stripe, a secure third-party payment gateway, to process all transactions.
Additional Charges: By securing your booking with a debit or credit card, you authorise LOTTIE CRANE LIMITED to charge that same card for any applicable no-show fees (as outlined in our Refund & Cancellation Policy), the £50 cleaning charge, or the cost of damages incurred during your hire period, subject to prior notification.
6. Cancellations
Please refer to our separate Refund & Cancellation Policy for guidelines regarding the 48-hour notice period required for rescheduling or cancelling arena slots.
7. Right to Refuse Entry
We reserve the right to halt any session, refuse entry, or ask individuals to leave the premises immediately if they demonstrate dangerous riding, animal abuse, abusive behaviour toward our staff, or failure to comply with these Terms.
8. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute.
